FAQ
How is pricing structured?
Pricing uses line-item ranges and written quotes based on order volume, SKU profile, and complexity.
Do you offer SLAs?
Yes, SLA terms are documented in writing: [PLACEHOLDER:SLA_SUMMARY].
How does receiving work?
Inbound receiving includes count checks, photo documentation, and discrepancy confirmation before stock release.
How are returns processed?
Returns are triaged by disposition rules (restock, quarantine, or dispose) defined during onboarding.
What insurance coverage is in place?
Coverage summary: [PLACEHOLDER:INSURANCE_SUMMARY].
What inventory accuracy process do you use?
Cycle counts and exception audits are performed on a defined cadence.
What is the onboarding timeline?
Typical timeline range: [PLACEHOLDER:ONBOARDING_TIMELINE_RANGE].
Where do you operate?
Service area: [PLACEHOLDER:SERVICE_AREA].